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OTEC Claims Reporting Form

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  1. Members
  2. OTEC Claims Reporting Form

If you have recently experienced property damage that you suspect may be related to power flow fluctuations, please consider the following before seeking compensation:

 

-It is the member's responsibility to protect their equipment from power outages and fluctuations. Large power systems regularly experience power fluctuations that are beyond a reasonable expectation of control. For example, power outages and related damages caused by weather events fall into this category and are beyond Oregon Trail Electric Cooperative's reasonable ability to control.

-Given this fact, neither the constant flow of electricity nor the absence of power fluctuations can be guaranteed. Please understand that Oregon Trail Electric Cooperative will not provide compensation for damages resulting from power fluctuations and outages.

-There are ways that you can prevent future equipment damage in the event of an outage. You can protect potentially sensitive or high-value equipment with a surge protector or by unplugging unprotected equipment during an outage, until after power is restored. This protects it from the potential power surge that may happen as power comes back on. Refrigerator temperatures can remain at a safe level for several hours if doors are kept closed.

-If you have questions, please call 541-523-3616 or email safety@otec.coop.

-If you'd like to fill out a claims report, please download the PDF below and email it to safety@otec.coop, mail it to your local OTEC office or drop it off at your nearest OTEC office.

 

Thank you,

Terry Fischer, Director of Human Resources

Click here to download
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Outage Center

Baker Office

4005 23rd St.

PO Box 226

Baker City, OR 97814

541.523.3616

Burns Office

567 W. Pierce St.

Burns, OR 97720

541.573.2666

John Day Office

400 Patterson Bridge Road

PO Box 575

John Day, OR 97845

541.575.0161

La Grande Office

2408 Cove Ave.

La Grande, OR 97850

541.963.3155

Office Hours

8 AM – 5 PM | Monday – Thursday

9 AM – 5 PM | Friday

Offices Closed Holidays

February
21st | Presidents’ Day
May
30th | Memorial Day
July
4th | Independence Day
September
5th | Labor Day
November
11th | Veterans Day 
24th & 25th | Thanksgiving
December
26th | Christmas - Observed

©2022 Oregon Trail Electric Co-op. All Rights Reserved.

  • Home
  • About Us
    • About Us
    • Your Cooperative
      • History
      • What Is A Cooperative?
      • Where Your Power Comes From
    • About Touchstone Energy
    • Your Board of Directors
    • Annual Meeting & Board Elections
    • Bylaws, Tariffs and Rates
    • Careers
    • Newsletter
  • Members
    • Apply for Membership/Service
    • Prepaid Metering Agreement
    • Bill Pay
    • Call 811 Before You Dig
    • Capital Credits
    • New Construction
    • Sample Bill
    • Value of Membership
    • OTEC Claims Reporting Form
  • Community
    • OTEC Member Foundation
    • Charitable Giving
    • Dolly Parton's Imagination Library
    • Scholarships
    • DC Youth Tour
    • Idaho Youth Rally
    • Member to Member
    • Mini-members
    • Co-op Connections
  • Economic Development
  • Energy Solutions
    • Programs & Rebates
    • Renewable Energy
      • Oregon's Hydropower
      • Community Solar
      • Solar
    • Electric Vehicles (EVs)
    • Touchstone Energy Savings
  • Safety & Education
    • Safety First
    • Wildfire Preparedness
    • Public Safety Power Shutoffs
    • Call 811 Before You Dig
    • Power Surges
    • Winter Storm Safety
    • Understanding Electromagnetic Fields
    • Kids Electrical Safety Artwork Contest
    • Safety Quiz
  • Outage Center
    • Outage Map
    • Generator Safety
    • Power Outage Tips
    • Restoration Process
  • News
    • Publications
    • Ruralite
    • Press Releases
    • About Us
    • Legislative
    • Newsletter