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Financial Assistance & Community Resources Still Available for OTEC Members

Thursday | January 14, 2021
All News

As an essential service provider, Oregon Trail Electric Cooperative knows that electricity is foundational to all other areas of the economy, including essential services such as health care and public safety. OTEC also recognizes that many of our member-owners continue to experience financial hardship during the nearly year-long COVID-19 pandemic and wants to remind those that are struggling to pay their electric bills that financial aid is still available.

OTEC encourages members in Baker, Grant and Union Counties contact Community Connections of Northeast Oregon, Inc, where they can apply for funds through the recently expanded Low-Income Home Energy Assistance Program (LIHEAP), on top helping find other state and federal aid. Members in Harney County are encouraged to contact the Harney County Senior Center for help to apply for assistance. OTEC will also help those members behind on their bills set up flexible payment plans.

“As a community-owned, nonprofit cooperative, we have always worked with our members in crisis and this time is no different.” said Eric Wirfs, OTEC’s Director of Member Services. “If you or someone you know is having trouble paying their bills, we urge you to give us a call so we can help by letting you know about the assistance that’s available, including our flexible payment plans.”

On top of helping procure relief for bills, the cooperative has numerous programs available for members financially impacted by COVID-19, including prepaid metering, levelized billing and OTEC continues to offer energy-efficiency rebates.

OTEC has also compiled local resources across its service territory to help those members who are experiencing other needs. That includes organizations that can provide help with other utilities, rent, food, clothing, and employment.

For more information on financial aid or any of OTEC’s assistance programs, please visit www.otec.coop or call OTEC at 541-523-3616. 

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Baker Office

4005 23rd St.

PO Box 226

Baker City, OR 97814

541.523.3616

Burns Office

567 W. Pierce St.

Burns, OR 97720

541.573.2666

John Day Office

400 Patterson Bridge Road

PO Box 575

John Day, OR 97845

541.575.0161

La Grande Office

2408 Cove Ave.

La Grande, OR 97850

541.963.3155

Office Hours

8 AM – 5 PM | Monday – Thursday

9 AM – 5 PM | Friday

Offices Closed Holidays

February
21st | Presidents’ Day
May
30th | Memorial Day
July
4th | Independence Day
September
5th | Labor Day
November
11th | Veterans Day 
24th & 25th | Thanksgiving
December
26th | Christmas - Observed

©2022 Oregon Trail Electric Co-op. All Rights Reserved.

  • Home
  • About Us
    • About Us
    • Your Cooperative
      • History
      • What Is A Cooperative?
      • Where Your Power Comes From
    • About Touchstone Energy
    • Your Board of Directors
    • Annual Meeting & Board Elections
    • Bylaws, Tariffs and Rates
    • Careers
    • Newsletter
  • Members
    • Apply for Membership/Service
    • Prepaid Metering Agreement
    • Bill Pay
    • Call 811 Before You Dig
    • Capital Credits
    • New Construction
    • Sample Bill
    • Value of Membership
    • OTEC Claims Reporting Form
  • Community
    • OTEC Member Foundation
    • Charitable Giving
    • Dolly Parton's Imagination Library
    • Scholarships
    • DC Youth Tour
    • Idaho Youth Rally
    • Member to Member
    • Mini-members
    • Co-op Connections
  • Economic Development
  • Energy Solutions
    • Programs & Rebates
    • Renewable Energy
      • Oregon's Hydropower
      • Community Solar
      • Solar
    • Electric Vehicles (EVs)
    • Touchstone Energy Savings
  • Safety & Education
    • Safety First
    • Wildfire Preparedness
    • Public Safety Power Shutoffs
    • Call 811 Before You Dig
    • Power Surges
    • Winter Storm Safety
    • Understanding Electromagnetic Fields
    • Kids Electrical Safety Artwork Contest
    • Safety Quiz
  • Outage Center
    • Outage Map
    • Generator Safety
    • Power Outage Tips
    • Restoration Process
  • News
    • Publications
    • Ruralite
    • Press Releases
    • About Us
    • Legislative
    • Newsletter